When you’re only sending parcels, our International Business Parcels service offers both convenience and value for money with a range of sorting and delivery options to choose from.
What is a parcel?
A parcel (formerly known as a packet) is anything that is:
- over 381 x 305mm in size OR
- over 20mm thick OR
- over 500g in weight.
If what you’re sending is smaller or lighter than this, or you’d like to send other items with your parcels, take a look at our International Business Mail service.
Choose from the options below:
Zero Sort (formerly Unsorted) is designed to save you time and money if you’re prepared to separate your business mail by service speed.
You’ll need to provide us with details about the volume and weight of your daily dispatches and complete the necessary documentation.
- Zero Sort High Volume is an extra option for customers sending bulk postings of at least 1,000 items per mailing. This total can combine UK pre-sorted service and international parcel volumes.
- Zone Sort offers a cost saving option when you separate your mail into European Union and Rest of World.
Max Sort (formerly Destination Sort) offers our best savings for customers willing to sort their mail by destination. A destination being the location where we hand your mail over to the domestic postal authority. You'll need to be spending at least £10,000 per annum across our business services to access Max Sort.
You’ll need to present a minimum bag weight of 1.5kg per destination to use this option.
Print Direct can be used if you’re sending printed matter items (e.g. newspapers, periodicals, books, etc.) to the same address worldwide.
With the exception of Canada, Print Direct can also be used to send non-personalised magnetic media items (e.g. CDs and DVDs) and other items that do not incur duty (e.g. commercial samples, disks etc.), that relate to the printed matter and have been attached to it by the manufacturer or distributor.
- Zero Sort (formerly Unsorted) is designed to save you time and money if you’re prepared to separate your business mail by service speed.
There are three options available:
Service EU Rest of World Priority 3–5 days 5–7 days Standard
(Available with Max Sort only)
Not applicable 14–21 days Economy 10–15 days 6–12 weeks
You can send items using our International Business Parcels service, as long as they fall within the length, width, height and weight sending criteria we’ve outlined below.
You can send anything bigger or heavier through Parcelforce Worldwide.
Items packed flat
- Minimum: One surface at least 90mm x 140mm.
- Maximum: Length plus depth plus width no greater than 900mm.
- No single side must be longer than 600mm.
Items packed rolled up
- Minimum: length plus twice the diameter must be at least 170mm. Neither the length nor the diameter can be less than 100mm.
- Maximum: Length plus twice the diameter must not be more than 1040mm. The length must not exceed 900mm.
The maximum weight for an individual item is 2kg.
Before you mail
Take a look at our International Business Parcels User Guide.
Here you’ll find more details about the options we offer, along with advice on preparing your mail for collection including sorting, bagging, addressing, and any paperwork you’ll need to complete.
Changes to country definition and removal of low volume countries as separate selections
Following changes to our international portfolio on 31 March 2014, we moved to using ISO standards to define our countries as destinations. As a result we have removed any destination that is not a country in its own right from OBA and DMO. We’ve also removed some smaller countries with very low volumes of mail as selections in their own right. These now fall into other country codes. Download a full list of destination changes.
Already using International Business Parcels?
Find out all you need to know about sorting and presenting your mail, including downloads in our International Mail sortation guide
*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.
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