When you need that important item delivered safely today
Our Sameday™ courier service guarantees delivery of urgent items on the same day almost anywhere in the UK. Our prices are competitive and it takes just seconds to get a quote and book your delivery.
- 24 hours a day, 7 days a week, 365 days a year.
- 98% of collections within the hour
- online, real-time satellite tracking
- email delivery confirmation
Call 03300 885 522 for an instant quote.
Services tailored to your needs
Using satellite technology, we assign the nearest driver to pick up your parcel. For complete flexibility, we offer three different levels of Sameday™ service.
Sameday™ On Demand
For ad-hoc and urgent deliveries.
For regular daily or weekly collections and deliveries.
A special service for regular collections of large consignments that need to be delivered within a defined area.
When your customers expect the convenience and security of an evening courier service.
Choose Sameday™ and get automatic compensation cover for loss or damage up to £2,500. For an additional fee, you can extend this cover to £20,000. Standard compensation does not cover valuables such as money, jewellery or antiques. Prohibited and restricted goods conditions also apply.
- Sameday™ On Demand
With Sameday™ you only book for the distance between pick up and delivery. We charge on a loaded mile basis.
Get a quote online for Sameday™ delivery.
Or, give us a call on 03300 885 522 - our operators are available 24 hours a day, seven days a week.
If you are already a Sameday™ account customer please log in to Sameday™.
Call our dedicated service team on 03300 885 522. Lines are open 24 hours a day, seven days a week. Non-account customers can pay by debit or credit card.
Call me back or request information
If you would like a Royal Mail advisor to call you back, or if you simply want to obtain more information about Sameday™, leave your contact details and we’ll do the rest.
Real time tracking
When you set up an account, or request a Sameday™ collection, we’ll provide you with a unique username and password. You can use this to log in and track your item on our website. It’s easy and gives you information in real-time.
We’ll send you an email when your item is delivered and can provide you with the signature of the person who accepted your item.
Can I claim compensation for lost or damaged items?
All items sent via Sameday™ are automatically eligible for compensation up to the value of £2,500 for any loss or damage in addition to the fee you paid for the service. You can increase your compensation up to £10,000 for an additional fee, at the time of booking. Please note that this cover is only for loss or damage to the item sent and does not cover consequential loss. If you wish to make a claim, please call us on 03300 885 522.Back to top
What happens if no one is available to sign for the item?
If we are unable to deliver your item, we will contact you immediately to find out what you want us to do. We can:
- deliver the item to a neighbour and leave a card
- return the item to you
- post the item through the letterbox. If you choose this, we would be unable to get a signature and compensation for any resulting loss or damage would not be payable.
How do I track my parcel?
When you set up an account, or request a Sameday™ collection, we’ll give you a unique username and password. You can use this to log in and track your item on our website.
We’ll also send you an email when your item is delivered and will be able to provide you with the signature of the person who accepted your item. Learn more about our terms and conditions.Back to top
Is there anywhere you can’t deliver to?
We don’t offer the Sameday™ service to The Isle of Man, the Isles of Scilly and the Channel Islands.
There are also a small number of postcodes that are subject to availability when you use the Sameday™ service. These are: ZE, IV, KW, HS, IM, TR, JE, GY and AB (apart from AB1-4, which we can deliver to), PO30-41, PA and PH.
If you need to deliver an item to one of these postcodes, just call us on 03300 885 522.Back to top
Is there anything I can’t send with Sameday™?
There are very few restrictions on what we are able to deliver. However, if you’re sending valuable items such as money, jewellery or antiques, we suggest you use a more specialised security service such as Special Delivery™.
We are unable to carry items covered under our conditions for prohibited, dangerous or restricted goods.Back to top
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